FAQs

 

Do you ship internationally?
We ship anywhere with an address! Shipping costs are added at the end of your transaction, before you confirm your order - you can select your country there.

How long will my order take to deliver?
That depends on where you are. All orders are dispatched within 2 working days, UK orders usually arrive within a week. International orders can take 2-3 weeks. Please allow extra time around Christmas as the postal service is under a lot of strain at this time of year.

Do you charge VAT?
UK orders include VAT - our business name is Scratch That Records, and our VAT number is 284011624. International orders do not pay UK VAT, but your own country may charge you VAT or other customs duties on arrival.

There's something wrong with my order!
Get in touch here and we'll sort it out! Remember to include your order number in the message.